FAQs
1. How do I place an order?
Simply browse our collection, select your size, add to cart, and check out securely online.
2. What payment methods do you accept?
We accept all major debit/credit cards, Apple Pay, Google Pay, and PayPal (coming soon).
3. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking link.
4. Do you ship internationally?
Yes, we ship worldwide. Delivery times and costs vary by country.
5. Can I return sale items?
Unfortunately, sale and clearance items are non-returnable.
6. What if my item is faulty?
If your order arrives damaged or faulty, email us at info@stpz.co.uk with photos, and we’ll arrange a replacement or refund.
7. Do you restock sold-out items?
Some items may be restocked depending on demand. Sign up for restock alerts or our newsletter to stay updated.