FAQs

1. How do I place an order?

Simply browse our collection, select your size, add to cart, and check out securely online.

2. What payment methods do you accept?

We accept all major debit/credit cards, Apple Pay, Google Pay, and PayPal (coming soon).

3. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking link.

4. Do you ship internationally?
Yes, we ship worldwide. Delivery times and costs vary by country.

5. Can I return sale items?
Unfortunately, sale and clearance items are non-returnable.

6. What if my item is faulty?

If your order arrives damaged or faulty, email us at info@stpz.co.uk with photos, and we’ll arrange a replacement or refund.

7. Do you restock sold-out items?

Some items may be restocked depending on demand. Sign up for restock alerts or our newsletter to stay updated.